Transaction Banking

Our expertise

Benefit from our proven experience as a Bank for Entrepreneurs in the North

As an entrepreneur, you need a strong, reliable and experienced partner for your payment transactions and international business in order to be able to compete on the globalised markets of the new millennium. HSH Nordbank AG's Transaction Banking combines all services in a forward-looking cash management product range with intelligent solutions for foreign trade.

As a strong Bank for Entrepreneurs with headquarters in Hamburg and Kiel together with a focus on selected areas outside our core region of North Germany we are not only a valued and recognised partner of the upper midsize market for the trouble-free settlement of domestic and international payment transactions, but, as a leading bank in the port city of Hamburg, our customers have also trusted us for decades to provide support and risk hedging in the cross-border trade in goods.

Our cash management and global trade finance specialists work with you to develop individual and tailor-made solutions. With our entrepreneurial vision, industry expertise and deep understanding of your business we look forward to working with you in developing appropriate solutions for the challenges faced by your company.

Exploit your growth and earnings opportunities with us at your side as a long-term and reliable business partner. Let us build the future together!

Transaction Banking

Transaction Banking


The importance of reliable cash management and global trade finance is growing in an accelerating and digital economy.


With certified processes, we offer total care for all your national and international payments and hedge risks in import and export trading.


Our dedicated, scalable solutions allow you to have an overview of your liquidity and payments at all times, leaving you free to focus fully on your core business.

Clients and Industries

Hamburg Commercial Bank has traditionally been a competent and reliable partner for the upper medium-sized market in Northern Germany and beyond.

Our Transaction Banking comprises financial support and settlement of payments as well as the risk hedging of cross-border movement of goods and of services. Our financial services cover all matters relating to imports, exports and transit trade.

We also accompany our German clients along the entire value-added chain of the global movement of goods and services.

Product overview

Concentrate on your core business

Our advisers develop individual, financial solutions taking account of local circumstances.

Our product range comprises financial support and settlement of payment transactions as well as risk hedging for cross-border movement of goods and services. Our financial services cover all matters relating to imports, exports and transit trade.

Cash Management

Modern and professional management of accounts and liquidity is essential for your company - our product range provides you with many options for covering all your product requirements relating to payment transactions and structuring your liquidity planning in an individual and effective manner.

We therefore offer you a wide range of payment methods, applications and communication systems that can be individually adapted at any time to your specific business circumstances and requirements. You are able to process your orders quickly and securely, conveniently and cost-effectively.

Nico Frommholz, Head of Cash Management
Nico Frommholz, Head of Cash Management

"As a medium-sized bank we understand the requirements of our medium-sized clients and face the same challenges: digitalisation and rapid changes to business models"

Global Trade Finance & Hermes-covered export financing

With certified processes we hedge risks in import and export trading as well as we provide support in exporting your products throughout the world.

More about Global Trade Finance – International trade

More about Hermes-covered export financing

Our processes are certified

Certification ISO 9001:2008

The organisational units - Documentary Business, Cash Management Operations and Customer Service Center - have been certified for having met the requirements of ISO 9001: 2008 for a quality management system.


Contact partner for Payment Transactions/Cash Management

Our experienced team of specialists understands the challenges posed by your market environment and will gladly provide you with comprehensive advice in all matters relating to cash and liquidity management. We work with you to develop tailored and appropriate solutions along your entire value-added chain.

Client support for Payment Transactions/Cash Management

We advise and support you.

Jutta Arlt

Head of Cash and Trade Services

Phone: +49 40 3333-15293

Torsten Rösner

Cash Management Health Care as well as Saving Banks & Institutional Clients

Phone: +49 40 3333-13773

Stefanie Buhtz

Cash Management Real Estate as well as Infrastructur & Logistics

Phone: +49 40 3333-14376
Fax: +49 40 3333-614376

Thorsten Funk

Cash Management Shipping as well as Energy & Utilities

Phone: +49 40 3333-15291

Thomas Voß

Cash Management Food Industry

Phone: +49 40 3333-12883
Fax: +49 40 3333-612883

Martin Wiedemann

Cash Management Trade

Phone: +49 40 3333-14379

Christian Eckardt

Cash Management Industry & Services Northeast

Phone: +49 30 203972-33

Christoph Radziej

Cash Management Industry & Services Southwest

Phone: +49 211 82858-380

Customer Service Center - matters relating to accounts and payment transactions

Our clients trust Hamburg Commercial Bank with one of the most sensitive products in the banking business, namely payment transactions.

Our objective is to ensure that client instructions are processed smoothly - regardless of whether the opening of a new account, setting up of a new power of attorney or the settlement of payments in Germany or abroad is involved.

Our services

Our experienced customer service team is your contact point for all matters relating to accounts and payment transactions. We also support you in building the necessary infrastructure and setting up your e-banking systems.

Your benefits

A contact partner in the Service Center provides you with assistance in all matters relating to the day-to-day business. You benefit from our extensive expertise in payment transactions. We are contactable on a daily basis between 8.30 am and 5.30 pm (cet) on all banking days.

Customer Service Center

Matters relating to the account, payment transactions and HCOB Banking App Support

Phone: +49 40 3333-23464

Monday to Friday
8.30 am to 5.30 pm (CET)


Contact partner for Global Trade Finance

Client focus, service quality, flexibility and speed are our strengths. We provide tailored solutions. Please contact us.

Global Trade Finance & Hermes-covered export financing

Jutta Arlt

Head of Cash and Trade Services

Phone: +49 40 3333-15293
Fax: +49 40 3333-615293

Claudia Bachmann

Phone: +49 40 3333-13166
Fax: +49 40 3333-613166

Lars Reese

Phone: +49 40 3333-13028
Fax: 40 3333-613028

News and Downloads

Banking App awarded with the German Design Award

HSH Banking App - German Design Award Winner 2018

The German Design Award stands for excellence in international design. Since 2012 the German Design Council, the german entity for brand and design, honors top performances in product and communication-design. Selected from over 500 top-class projects from germany and abroad the jury – cast with recognized design experts from economy, science and the designindustrie – chose the winners. The title gold is the highest award from the international expert panel. An active application for the award is impossible. Accordingly the nomination itself already is to be considered as a success.

Read more about HCOB Banking App