Jutta Arlt
Head of Cash and Trade Services
General Business conditions
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General Business conditions Luxembourg Branch
PDF, 573 kB
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Fees and services
PDF, 554 kB
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Data protection credit card
PDF, 261 kB
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data forwarding via SWIFT- information on credit transfers
PDF, 34 kB
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Information sheet on payments in the EU
PDF, 344 kB
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Terms and conditions for data transmission (only german)
PDF, 145 kB
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Terms and conditions for direct debit
PDF, 522 kB
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Terms and conditions for payments made by SEPA Core Direct Debit
PDF, 517 kB
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Terms and conditions for payments made by SEPA Business-to-Business Direct Debit
PDF, 1.60 MB
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Special Terms and Conditions for Electronic Account Management
PDF, 470 kB
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Special Terms and Conditions for Electronic Account Management valid for existing customers (contract concluded before 27. April 2023) until 30. June 2023 (only german)
PDF, 72 kB
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Terms and conditions for transfers
PDF, 562 kB
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Conditions for voucherless payments in foreign trade (only german)
PDF, 722 kB
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Special Terms and Conditions Electronic Account Statements
PDF, 467 kB
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Special Terms and Conditions Multi-Banking (EBICS)
PDF, 475 kB
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In international business we support you in securing your import and export business. The most important applications can be found here:
List of fees
Exemption application
Exemption order for capital gains and application for the offsetting of losses between spouses. (Does not apply to business income and income from renting and leasing)
You can download the form as PDF, fill it out, print is out, sing it and send it back to us:
Please note that this exemption order does not apply to overnight or time deposits via Zinspilot. Please use the forms stored on Zinspilot for this purpose.
Account exchange assistance (Section 3 of the German Payment Accounts Acts)
With our account change assistant you can easily and time-saving change your account details and change your address. .
The following document is at your disposal for the purpose of contracting the aid scheme:
With the help of the sample letter (german only) you can inform regular payees of your changed bank details and inform us of a change of address.
Transparency of charges (Section 2 of the German Payment Accounts Act)
On October 31, 2018 the provisions of the German Payments Accounts Act on transparency of charges come into force.
In order to improve the comparability of individual banking services, common terms for relevant payment services linked to private current accounts (consumer payment accounts) apply across Europe. The Federal Financial Supervisory Authority publishes these.
List of fees
For exisiting private current accounts (payment accounts of consumers), we provide the states of charges from the first business day of each year for all charges paid in the previous year.
If these accounts are closed in the course of a year, we provide the statement of charges from the first business day after account is closed. This includes all fees paid from January 1st of the current year until the day the account is closed.
Please contact your client advisor to request the fee statement.
Bank Code, BIC Code
Bank Code
The Hamburg Commercial Bank AG Bank Code is 210 500 00.
BIC-Code
HSHNDEHH
Via our HCOB Banking-App you can access your accounts from your smartphone or tablet and for example relase prepared payments. Download the app for free in the App Store or Google Play Store.
Real Estate as well as Infrastructure & Logistics
Health Care as well as Saving Banks & Institutional Clients
Shipping as well as Energy & Utilities
Food Industry
Trade