Virtual accounts

As a company or institution with a high volume of payments such as a landlord, supplier or mail order company you are confronted with the challenge of assigning incoming customer payments to a contract or an invoice. You are often unable to reliably refer to the information provided by the sender for the posting in your ERP system.

With Hamburg Commercial Bank's virtual account system we therefore provide you with the appropriate tool to optimise your internal accounting system.

Our services

By implementing our innovative solution you receive a virtual group of accounts from us that you allocate to lessees, debtors or individual contracts in your ERP system. In future, all customers no longer pay using the same IBAN, but each customer is notified by you on the invoice of its individual IBAN virtual account number. Using this method only you can identify through the virtual account number under which the payment is received which customer has paid. If your customer specifies an invalid IBAN, this is identified by the customer's bank and the customer is notified. The credit note received by you is credited to your physical business account.

Your benefits

  • You achieve a significant increase in the reconciliation rate for incoming payments in the subsequent automated processing.
  • The solution is scalable and can therefore be implemented in your company depending on quantity and volume.
  • The implementation can be individually adapted to your organisational or business structure, as virtual accounts are used in many different areas.


Customer support for pay­ment trans­actions/Cash Manage­ment

We advise and guide you.

Cash Management

Jutta Arlt

Head of Cash and Trade Services

Phone: +49 40 3333-15293

Real Estate as well as Infrastructure & Logistics

Stefanie Buhtz

Cash Management Real Estate as well as Infrastructur & Logistics

Phone: +49 40 3333-14376
Fax: +49 40 3333-614376

Health Care as well as Saving Banks & Institutional Clients

Torsten Rösner

Cash Management Health Care as well as Saving Banks & Institutional Clients

Phone: +49 40 3333-13773

Shipping as well as Energy & Utilities

Thorsten Funk

Cash Management Shipping as well as Energy & Utilities

Phone: +49 40 3333-15291

Food Industry

Thomas Voß

Cash Management Food Industry

Phone: +49 40 3333-12883
Fax: +49 40 3333-612883


Martin Wiedemann

Cash Management Trade

Phone: +49 40 3333-14379